Definition of similar items:

Product must be of similar specifications, including relevant industry standards for performance and equivalents, including Mullen vs ECT comparisons for corrugated materials. In addition to any relevant industry-specific grading, specifications can include dimension, color, quantity, material, and case-pack quantities.

Price match requests:

To make a price match request, please email support@packaginghero.com to submit your price matching request. The best way to show proof of price is to attach a quote to your message from a competitor displaying line item quantity and pricing, including any applicable freight charges. We will also consider any direct link to the ad or website showing the current lower price you would like us to match.

Restrictions, Exclusions, and Limitations:

We do not match the price of:

• ad or price errors
• items on closeout, clearance, or liquidation out-of-stock, or pre-order items
• special orders, location-specific offers, or gift card offers
• special sale prices
• competitors' mail-in rebates nor will we deduct the value of any gift with purchase
• blanket purchase orders held by a competitor on third party warehouse for scheduled release
• online marketplaces which aggregate goods from many sellers

We reserve the right to modify or cancel the Price Match Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Price Match Policy Terms and Conditions on PackagingHERO.com. We reserve the right to verify the authenticity of any offer we are asked to price match.