We do not have a dollar minimum for orders. Items must be purchased in bundle or case quantities as shown on the product information page.

Yes! We're happy to help in any way. You can call us at 866-754-4376 or email us at [email protected] if you need assistance in placing your order.

We accept MasterCard, Visa, Discover and American Express.

Customers that have an established account with us can be set up with payment terms. To apply for an open account, please contact us at [email protected] or 630.771.9814. Please allow 48 hours for us to process your request.

If you are tax exempt, please email your tax certificate to [email protected]. If we do not have an exemption certificate on file, we are required to charge you applicable tax.

Yes! Please enter the purchase order number while checking out, and it will be referenced throughout the shipping process.

We can arrange special delivery for those customers who do not have a dock. You must let us know when placing your order so that we can make arrangements; otherwise, additional fees may be added. If your order is shipping via LTL to your home, please also inform us to avoid re-delivery fees. Not all trucks are equipped to navigate residential streets. Please contact customer service for a freight estimate if your delivery requires special attention.

This is not a problem! We are happy to add notes to your order, but please let us know. Receiving hours must be at a minimum of a four-hour window.

No problem! You can reset your password HERE. If you need additional assistance, contact customer service at [email protected].

No, you are welcome to place an order as a guest. However, there are many benefits that come with signing up for an account. To know more, reach out to [email protected].

Click here to view Packaging Hero's Privacy Policy.

Packaging Hero protects you while you shop with SSL encryption to protect online transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as it travels over the Internet.

Product-specific information is listed when viewing the product directly. This information may vary based on the item. If you have any additional questions, please contact customer service at 630-771-9814 or [email protected].

The pictures are representations of the item. Sizes and colors may vary slightly.

We are happy to provide a sample if available. There is a $20 charge, per sample, to cover the UPS costs. Samples will ship approximately 2 days from the time of a sample request. Please contact customer service at 630-771-9814 to arrange for a sample.

Chances are, YES! Packaging Hero offers over 20,000 stock items and many custom capabilities. Please call customer service at 630-771-9814 or email [email protected] for details on the specific items you are looking for.

Yes! We do custom! As long as you own or have a license to reproduce the image, we are happy to provide you with pricing and ETA. Please contact customer service at 630-771-9814 or [email protected].