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Custom. Stock. Industrial Supply.
About Packaging HERO
Packaging HERO helps businesses solve packaging and operational challenges through a combination of custom packaging solutions, a large catalog of in-stock packaging and shipping supplies, and experienced product support.
With more than 25,000 in-stock SKUs and a national distribution network, we support manufacturers, e-commerce operations, distributors, and growing businesses across the United States.
With more than 25,000 in-stock SKUs and a national distribution network, we support manufacturers, e-commerce operations, distributors, and growing businesses across the United States.
1993
Founded
25,000+
In-Stock SKUs
6
Distribution Centers
Custom
Packaging Solutions
What We Do
Custom Packaging Solutions
We develop custom packaging programs tailored to product protection, branding, and operational efficiency. Our team works directly with suppliers and manufacturers to bring packaging concepts to life.
Stock Packaging & Supplies
With more than 25,000 in-stock SKUs, we offer a broad catalog of boxes, mailers, stretch film, protective packaging, tape, shipping supplies, and warehouse materials ready for fast delivery.
Nationwide Distribution
Our regional distribution centers and inside sales team support customers across the country with responsive service, reliable fulfillment, and strong supplier partnerships.
Our Journey
1993
Establishing the Foundation
The company’s leadership and operating structure were established, building a relationship-driven packaging distribution business focused on responsive service and long-term customer partnerships.
2010
Expanding into E-Commerce
Recognizing the shift toward digital purchasing, the company launched its first independent e-commerce platform, expanding beyond traditional sales channels while continuing to support custom packaging programs and distribution customers.
2012
ISO 9001 Certification
The company achieved ISO 9001 certification, reinforcing its commitment to quality management, process consistency, and continuous improvement. Packaging HERO has successfully maintained this certification through ongoing external audits, demonstrating a long-term dedication to operational excellence.
2016
Expansion in Bolingbrook
The company moved into its current headquarters at 554 Territorial Drive in Bolingbrook, Illinois, expanding warehouse capacity to support continued growth.
2020
Packaging HERO Brand Launch
The Packaging HERO brand was introduced to support the company’s expanding e-commerce and national distribution strategy, combining decades of packaging experience with a modern digital platform and customer-focused supply solutions.
2021
Operational Transformation
The company implemented a cloud-based ERP platform to modernize its operations and support continued growth. The transition improved internal communication, inventory visibility, and order processing while creating a stronger foundation for e-commerce, customer service, and operations.
2022
Scaling Inside Sales
As demand from the Packaging HERO platform continued to grow, the inside sales team expanded to better support website-driven inquiries, custom packaging projects, and customers across the country. This shift strengthened the connection between the company’s digital platform and its consultative sales approach.
2024
Expanding Packaging Capabilities
Packaging HERO continued to expand its stock product assortment, custom packaging resources, and supplier relationships, giving customers more ways to consolidate packaging purchases and solve operational challenges.
Today
Supporting Customers Nationwide
Today, Packaging HERO supports businesses across the United States with custom packaging programs, an extensive catalog of stock packaging and shipping supplies, and experienced product support. Our distribution network, inside sales team, and digital platform work together to help customers solve packaging challenges quickly and reliably.
Looking Forward
From our beginnings in 1993 to today’s national distribution network, Packaging HERO continues to invest in employees, partnerships, technology, and distribution capabilities to help customers operate more efficiently.
Whether through custom packaging programs or ready-to-ship stock products, our focus remains the same: helping businesses solve packaging challenges with practical, reliable solutions.
Whether through custom packaging programs or ready-to-ship stock products, our focus remains the same: helping businesses solve packaging challenges with practical, reliable solutions.
