Distribution Centers & Will-Call

We operate five regional distribution centers for fast delivery nationwide. Will-Call is available at select distribution centers with a valid order number. Some items ship from partner facilities not listed here and are not eligible for Will-Call.
Headquarters & Custom Packaging
Bolingbrook, IL
Packaging HERO headquarters and home to our custom packaging programs, design support, and national operations.
Packaging HERO Regional Distribution Network Map
Good to know: Will-Call is available at these regional distribution centers with a valid order number. Addresses and dock instructions are provided in your Ready-for-Pickup email once your order is staged. Some partner-fulfilled items are not eligible for Will-Call.

Will-Call (Customer Pick Up)

Pickup Requirements
• Hours: Mon–Fri, 8:00 AM – 7:00 PM local time
• Please allow 4 hours after order placement for staging
• Pickup number required; sent with your order confirmation and pickup location
Important Notes
• No walk-ins
• Items that ship Plus Freight are not eligible for Will-Call
• Will-Call is not available at our Bolingbrook, IL office

Headquarters & Contact

Packaging HERO — Bolingbrook, IL
554 Territorial Drive, Bolingbrook, IL 60440
Phone: (866) 754-4376  |  Email: [email protected]
Note: This office is not a Will-Call pickup location. For shipping discounts and policies, see our Shipping Policy.